Opus Interactive - E-LINE by DIRAK

 “Security is absolutely critical to our customers. Opus is a reliable and trusted advisor to them and we provide a highly secure, highly resilient environment, so E-LINE by DIRAK is a solution that we rely on and in turn our clients rely on.” 

Abstract: 

Opus Interactive is a cloud and colocation company based in Hillsboro, Oregon. With over 20 years of experience, Opus is proud to provide custom hybrid IT solutions to clients that meet security, price, and performance needs. With digital technologies evolving and the demand to adhere to audit and compliance guidelines, Opus was searching for heightened security and safeguards for their customers. With assistance from E-LINE by DIRAK, Opus increased security, mitigated risk, and provided peace of mind for their clients by using innovative, modern, and secure mechatronic access control solutions.

Problem:

Customers in healthcare, finance, and the federal government wanted to utilize a colocation company with a heightened level of security to access their equipment. There are compliance controls in place, and security of access is critical. 

Data center’s physical keys allow a margin of error, as they can get lost, stolen, or broken. 
There is a risk of data leak due to the sharing of combination lock information. 
Biometric fingerprint solutions can smudge, causing immediate access issues. 
Other products don’t integrate easily or were overly complex.
Customers desired the ability to have an auditable log of access granted or denied and the location and time of that generation.

Solution:

Opus had researched many access control solutions throughout the years without success. Then, while attending a tradeshow, E-LINE by DIRAK introduced them to what is now their paramount access control solution that entices customers with its security advancements and its sleek modern look. 

Electronically controlled with a battery backup. 
Provides badge access with additional authentication factors based on the client’s needs and compliance desires like PCI and HIPAA.
Allows controlled temporary access for technicians, maintenance, and emergencies with customizable time profiles.
The system provides auditable and compliance-driven access logs that provide an employee’s name and the time and location of the scanned badge. 
Aesthetically pleasing, rugged, and brandable.

Results:

Since the incorporation of E-LINE by DIRAK access control solutions to Opus Integrations, their level of security, reliability, and peace of mind has soared. 

Customer confidence has increased. 
Sales have increased due to the number of customers looking for customized security and risk mitigation. 
Opus has become a trusted advisor to many new industries as their need to follow technological advances increase. 
Customers are satisfied to physically see the glowing protection of their infrastructure. 
The new level of security is now a requirement for many clients choosing a colocation and cloud provider.

About Opus Interactive:

“Technology, meet Humanity.

Connecting people with technology is our life’s work – our opus. The Opus team has spent over 20 years honing a mix of purpose-built cloud and colocation solutions that we deliver from world class data centers located in the most connected places on the planet.”